Hiti P720L User Manual download pdf (Page 20)

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HiTi P720L user manual

Chapter 5. Error Message Handling

5-2

ƦFailure Symptoms

When detecting a failure symptom, check the printer using the following table.

Symptom

Power is not switch on. Check if the power cable is connected to the plug socket

or the printer.

Action

The personal computer does not

recognize the printer.

Check if the USB cable is connected to the personal

computer or printer.

The printer does not become ready. Check if the front cover is properly closed.

Check if paper is jammed in the printer.

When the paper setting lamp goes off, insert the edge of

the paper until the paper setting lamp is lit.

A straight stripe area is not printed. The thermal head may be dirty. Clean the thermal head as

described in Chapter 4, "Routine Maintenance".

If the blank area remains after cleaning the thermal head,

the head may have been disconnected. Consult with the

service center.

The front cover does not open. Check if the printer is installed in a flat location.

Check if any object is placed in front of the front cover.

Dotted areas are not printed. The roller may be dirty. Clean the roller as described in

Chapter 4, "Routine Maintenance".

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Hiti P720L User Manual Page 20