Hiti CS-200e User Manual download pdf (Page 23)

4.3 Troubleshooting

4.3.1 Printing problems

Nothing in action

Check the printer driver to see if it is truly, well installed.

Check the printer power supply and USB cable

Check the ribbon and card

Print a demo chart

Printed a blank card

Printed some small blemishes

Printed horizontal white lines

Partial or incorrect printing

Check the ribbon

Check value A setting of “Printing Area” in the driver. To define value A as default to retry.

Check the card to see if it carters to CR-80 specification

Check the printer settings

Check the interface cable and ribbon

Make sue the printer’s cleaning roller is clean

Check the printing card is clean

Check the print head

The card surface may be dirty or work on cleaning via dust arrestor

Print head clogged

Check the roller of dust arrester to see if there’s need to change a new one

Check the ribbon is fitted correctly

Check the print head is dirty or damaged

Printed vertical white lines

Printed blurred images

TPH may be impaired. Contact the distributor or dealer nearest to you for help.

Check the ribbon to see if is fitted correctly

Check the print head to see if there’s need to do the cleaning

Check the cleaning roller of dust arrester to see if there’s need to change a new one.

Check the card is compatible or not

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HiTi CS-200e & CS-220e user manual

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Hiti CS-200e User Manual Page 23